Emergency Gas Leak Steps: Leave First, Then Call
If you smell gas, do not search for the source. Leave the house right away and take everyone with you. Do not use light switches, garage door openers, or phones inside the home.
Once you are outside and away from the house, call 911 and your gas utility. Call our 24/7 emergency line after the utility says it is safe to return. We then find the failed connection or damaged pipe and make the repair.
Signs Of A Gas Problem
Natural gas has an added odor that smells like rotten eggs. A hissing sound near a gas line, a dead patch of grass over a buried line, or bubbles in standing water near a connection are also warning signs. A pilot light that keeps going out may point to a problem with an appliance connection.
None of these should be tested by trial and error. If you notice more than one of them, treat it as a leak and follow the steps above.
Gas Line Inspection And Pressure Testing
A gas line inspection checks the visible pipe, the connections at each appliance, and the shutoff valves. We test the line to see whether it holds pressure. A line that loses pressure has a leak somewhere, and we trace it to the source.
This is also a sensible step when you buy an older home, after a remodel, or when a utility notice mentions a gas concern. We tell you what we found in plain language and what, if anything, needs repair.
New Gas Lines For Appliances
Many homeowners call us to add a gas line for a range, a dryer, a fireplace or insert, or an outdoor grill. We plan the route, size the pipe for the appliance, and install a shutoff valve at each connection.
Connecting a gas stove or dryer is not the same as plugging in an electric one. A poor connection can leak, so we test every joint before we leave. We also confirm with the permitting office that covers your address whether the job needs a permit or an inspection.
Converting Between Natural Gas And Propane
Some appliances can be converted between natural gas and propane, and some cannot. The conversion usually involves a kit from the manufacturer and changes to the gas supply. We check what your appliance allows before we recommend any work.
If you are moving from propane to natural gas, or the other way around, tell us when you call. It changes the parts we bring and the plan for the visit.
Gas Appliances And Water Heaters
Gas water heaters, tankless units, and furnaces all depend on a sound gas connection. If your heater has trouble lighting or smells odd, our water heater repair and tankless water heater service pages explain what we check.
When a gas water heater is due for replacement, the gas line, shutoff valve, and venting are part of the job. See water heater replacement for how that visit works.
Gas Line Calls Across Our Area
We handle gas line work for homes in Woodstock, Towne Lake, Hickory Flat, Sixes, Holly Springs, Canton, Acworth and Kennesaw. Newer subdivisions and older homes near downtown can differ in how gas is run to each appliance, so we look at the actual layout first. We work to the manufacturer's installation guidelines and to the plumbing standards that apply at your address.
Frequently Asked Questions
What should I do if I smell gas in my Woodstock home?
Leave the house immediately, then call 911 and your gas utility from outside. Do not use switches or phones inside. Call us after the utility confirms it is safe to go back in.
Can you install a gas line for a new stove or dryer?
Yes. We plan the route, install the line and a shutoff valve, and pressure test the connection. We also confirm whether the work needs a permit with the office that covers your address.
Can my gas appliance be converted to propane?
It depends on the appliance. Many have conversion kits and some do not, so we check the model before recommending anything.
How do you find a gas leak?
We pressure test the line to see whether it holds, then trace the leak to a connection or a section of pipe. We explain what we found before making any repair.